Cancellations and Refunds :
For all requests for refunds, exchanges or returns, please contact us.
Our policy lasts 5 days. If 5 days have passed since the receip of your order, unfortunately we cannot offer you a refund or an exchange.
Returns :
To be eligible for a return, your item(s) must be unused and in the same condition you received it. It must also be in the original packaging. To make a return, you must show us a receipt or proof of pruchase and damages.
please note the tokkōfuku and gakuran can not be refund but gakuran can be exchanges. shipping is on yours.
Cancellations and damage exchanges :
All returned merchandise must be in unopened, re-sellable condition, in its original retail packaging. If something arrived damaged, we will work to correct issue through a replacement or refund as soon as possible at our discretion based on the situation. Most prints cannot be replaced due to limited stock.